✅How to Find Your Battery or Charger in Seconds?
Search it with your original battery number or your device model in our site.
✅I can’t find a replacement battery or model, what should I do?
Just email to us to tell us your original battery or chargers number and your model (OR email us some images), we will help you to find correct replacement / genuine batteries or chargers.
✅How long does shipping take and when will my purchase arrive?
United States, United Kingdom, Australia only 5-10 days
Singapore, Japan, South Korea, TaiWan only 3-8 days)
Other countries in 8-15 days
✅What should I do if I haven’t received my package?
If your package has not arrived in the time specified, first try to track your parcel by calling your local postal services such as USPS, AusPost or Royal Mail, they will be able to tell you the exact whereabouts of your shipment. If you are still unable to obtain information on your parcel, please contact us.
Please kindly note: Rechargeable batteries may contain hazardous metals, sometimes customs investigate batteries very strictly, so it is reasonable that orders may be delayed at customs, your kind understanding is highly appreciated.
✅Please use the following methods to contact us
Email: buysofas@aliyun.com
Our office hours is 8:00 am – 6:00 pm Pacific Time